A negative lost and found experience is frustrating and risks your customers leaving disappointed or feeling let down. Use FoundLoy to go above and beyond their expectations.

Losing a property, especially if it's of sentimental value, causes emotional turmoil. The last thing your agitated customer needs is false hope.

Create confidence in your brand.Simple and reassuring for your customers and improves loyalty

The premium service that your guests receive reflects on their experience with you, which translates into positive feedback.

Reduce lost & found handling time and costs up to 80%, your employees will enjoy doing it - all you need is our modern report lost item form on your website

Save up to 50%* of your storage space due to increased return rates thanks to our smart matching algorithms.

Register your first lost item within 1 minute

You will have up to 80%* less email communication in the first month - the Lost and Found Software takes care of customer inquiries automatically.

Our Lost and Found software is designed to reduce lost and found administration workload. Our Lost and Found management platform paves the way for efficient handling of found item returns.

View detailed management reports and share meaningful insights with your team

Assign roles to users and control access to suit your needs

Item and user history supports audits, investigations and complaints

Ensure Data security compliance when handling personal data

Optimizing Lost and Found process is our Core Business!

Some Of The Power Packed Features

Increase your customer satisfaction by using the best solution that makes sure your customers are reunited with their lost items

Quickly implement the free Lost and Found Management Platform and see how easy it can be to improve lost and found administration across your organization and locations.

Found items and owners are automatically matched by the software. Manual checking is no longer required. Each match is given a matching probability based on multiple factors.

There's no need for training session. Able to use a smartphone, tablet or computer webcam? You are all set!

Customer communication is automated, your team will manage the software and it automatically take care of informing customers on any action requested

SMS communication is especially preferable in time sensitive situations where you can't reach the customer via call (e.g. airport staff returning a passport to the passenger who is still at the terminal).

Secured end-to-end solution including private database, authentication process, electronic signature

All tools required to save time including document management system to generate administrative documents, detailed history, team management, QR/Bar code for storage

Add and update found items quickly via your own dashboard. Capture and manage customer claims by obtaining/asking relevant documents/questions to ensure ownership.

No installation, equipment updates, enhanced security. No downloads is required.

Customer facing Report Lost item Page helps customer to file a claim from anywhere in the world.

Once you've held an item for longer than your expiry period policy, our disposal report will let you know which items can be disposed or donated. You can determine specific rules and procedures for certain found items and assign them to task lists. One example could be handing over all passports to the police.

Reports are automated and easy to pull (e.g. items lost, categories, number of items found, number of items returned to owners, number of items donated, etc.)

Increase transparency and compliance by viewing a detailed history of updates, including who made what updates and when.

The Lost and Found Software enables the fully documented handover of found items to owners or authorized third parties (spouse, customs, police, etc.) Comprehensive detailed documentation of a lost item, Counts for each item found, Generate random questions for verification, before the release of the lost items. Mandatory identification requirement to complete the process of handover.

The Lost and Found Software simplifies the administration and handling of lost and found items and associated customer inquiries. Our system improves accessibility to information - available online 24/7 - and automatically matches found items with inquiries based on descriptive information.